Shipping policy
Where your order begins its own small journey.
Last updated: January, 2026
At Saint Loot, every piece is created with intention.
Your order begins as an idea, becomes fabric and ink,
and then travels through hands, halls, and highways
before it reaches yours.
Below is how we honor that process.
✝︎ Order Processing
Each item is made to order, not pulled from shelves,
but crafted when you choose it.
Processing time:
Saint Loot garments are made to order and finished with sewn-in woven labels.
This process takes 7–10 business days before shipping. This time allows your piece to be printed, inspected, and prepared for its journey.
You’ll receive an email once your order is confirmed,
and another when it begins to move.
✝︎ Shipping Timeframes
Once your order leaves our partner’s warehouse,
it moves at the pace of the carrier delivering it.
Estimated delivery windows:
- United States: 3–7 business days
- Canada: 7–14 business days
- International: 10–25 business days
These windows are estimates, not guarantees;
weather, customs, and carrier delays are all part of the unseen path.
✝︎ Shipping Costs
Shipping rates are automatically calculated at checkout
based on your location and the weight of your order.
If free shipping is offered, you’ll see it clearly during checkout.
✝︎ Address Accuracy
Please double-check your shipping address,
including apartment or unit numbers.
If an incorrect or incomplete address is entered,
your order may be delayed or returned.
Once a package has shipped, we cannot change its destination;
it is already on its way.
✝︎ Lost, Stolen, or Damaged Packages
Once your package is scanned by the carrier,
its movement is out of our hands.
If a package is marked delivered but cannot be found,
or is lost or damaged in transit,
please file a claim with the carrier directly.
We will assist where we can,
but replacements are not guaranteed.
✝︎ Returned Packages
If a package is returned to the warehouse due to:
- incorrect address,
- refusal, or
- failure to pick up,
a reshipment fee will apply.
✝︎ Questions
If you need guidance or clarity, reach out to us at:
📧 support@saintloot.com
We're here, we're human, we're present, and ready to help.